Ross delivers a 30-minute presentation on “Levels of Service” talking on understanding levels of service as the heart of infrastructure asset management.
In this 7th of 16 videos of the “Introduction to Practical Asset Management” series, Ross takes you to:
- some of the resources available
- major concepts for levels of service
- examples of how to develop levels of service
- guidance on how to step forward and to work on the levels of service
This is one very important learning in Infrastructure Asset Management that you shouldn’t miss.