Your privacy is very important to us and sincerely protecting it is our utmost concern. At Inframanage we have a few fundamental principles:
- We don’t request for your personal information unless we absolutely need it.
- We don’t and will never share your personal information with anyone.
- We store personal information in our database for the purpose of delivering our services and products, communicating and responding to customer queries only.
We have adopted a privacy policy which incorporates these goals.
If you have queries about how to delete or correct your personal data please contact support@inframanage.com.
Inframanage Trust (“Inframanage”) operates the Inframanage.com website, a resource site for Infrastructure Management and Infrastructure Asset Management professionals.
It is Inframanage’s policy to respect your privacy regarding any information we may collect while operating our website.
Website Visitors
Like most website operators, Inframanage collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.
Inframanage’s purpose in collecting non-personally identifying information is to better understand how Inframanage’s visitors use its website. From time to time, Inframanage may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Inframanage also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on the site’s blog page.
Inframanage only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to Inframanage’s websites choose to interact with Inframanage in ways that require Inframanage to gather personally-identifying information.
The amount and type of information that Inframanage gathers depend on the nature of the interaction. For example, we ask visitors who sign up for blog updates or newsletters to provide a username and email address.
Those who engage in transactions with Inframanage – by purchasing access to our premium learning materials, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions.
In each case, Inframanage collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction and transaction with Inframanage.
Inframanage does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics
Inframanage may collect statistics about the behavior of visitors to its websites. For instance, Inframanage may monitor the most popular pages or posts on the Inframanage site or use spam screened by the applicable service to help identify spam.
Inframanage may display this information publicly or provide it to others.
Analytics
As you access our website, our Analytics providers gather some information automatically and store it in log files. This information includes your browser type, version, and language, your operating system, the referring and exit websites, IP address, a date/time stamp of the request, and the requested resource (file name and URL).
We use this information in an anonymized form for statistical analysis, to administer our site, and to improve our product and services, without directly associating this data with individual users.
This website is using Analytics data that are provided by the following:
- Jetpack, a multi-function plugin owned and operated by Automattic. Please click on the link to refer to the specific Jetpack Privacy Policy. You may read further information on the Automattic Privacy Policy.
- Google Anayltics, which details you can read here, Google Privacy Policy. In using their services, we have agreed to the Google Analytics Terms of Services.
However, Inframanage does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Inframanage discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Inframanage’s behalf or to provide services available at Inframanage’s websites, and (ii) that have agreed not to disclose it to others.
Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Inframanage’s websites, you consent to the transfer of such information to them.
Inframanage will not rent or sell potentially personally-identifying and personally-identifying information to anyone.
Other than to its employees, contractors and affiliated organizations, as described above, Inframanage discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Inframanage believes in good faith that disclosure is reasonably necessary to protect the property or rights of Inframanage, third parties or the public at large.
If you are a registered user of an Inframanage website and have supplied your email address, Inframanage may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Inframanage and our products.
We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum.
If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.
Inframanage takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Below are the ways Inframanage collects Personally-Identifying Information:
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval of your comment, your profile picture is visible to the public in the context of your comment.
Comments and other content submitted to our anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.
Media
If there would be an instance that you will have to upload an image or images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms
Infrastructure.com uses the following Contact Forms:
- Contact Form 7 – To contact our company, our “Contact Us” form asks the following: Name (Required); Email (Required); Website (Optional); Message (Required)
- Aweber – To subscribe to our newsletter, our f orm asks for the following: Name (Required); Email (Required)
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.
Inframanage uses cookies to help identify and track visitors, their usage of the Inframanage website, and their website access preferences.
Inframanage visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Inframanage’s websites, with the drawback that certain features of Inframanage’s websites may not function properly without the aid of cookies.
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year.
If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Security
The security of your personal information is important to us. When you enter your personal information, such as login credentials and other information, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it.
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can contact us.
Business Transfers
If Inframanage, or substantially all of its assets, were acquired, or in the unlikely event that Inframanage goes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Inframanage may continue to use your personal information as set forth in this policy.
Ads
Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Inframanage and does not cover the use of cookies by any advertisers.
(Note: We have appropriated the preceding texts from the Privacy Policy of Automattic.com, which they have made available through a Creative Commons Sharealike license.)
The New Zealand Privacy Act 1993
Inframanage Trust and Inframanage.com will comply with the requirements of the New Zealand Privacy Act 1993 at all times.
Inframanage Trust and Inframanage.com will follow the twelve information privacy principles:
For the full text of each, click on its number. As a brief guide, though:
Principle 1, Principle 2, Principle 3 and Principle 4 govern the collection of personal information. This includes the reasons why personal information may be collected, where it may be collected from, and how it is collected.
Principle 5 governs the way personal information is stored. It is designed to protect personal information from unauthorised use or disclosure.
Principle 6 gives individuals the right to access information about themselves.
Principle 7 gives individuals the right to correct information about themselves.
Principle 8 and Principle 9, Principle 10 and Principle 11 place restrictions on how people and organisations can use or disclose personal information. These include ensuring information is accurate and up-to-date, and that it isn’t improperly disclosed.
Principle 12 governs how “unique identifiers” – such as IRD numbers, bank client numbers, driver’s licence and passport numbers – can be used.
Further information about the New Zealand Privacy Act 1993 may be found at the Privacy Act & codes.
Privacy Policy Changes
Although most changes are likely to be minor, Inframanage may change its Privacy Policy from time to time, and in Inframanage’s sole discretion.
Inframanage encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Change Log
- May 25, 2018: Added more specific information to help clarify our practices