ISO 37120:2014 ‘Sustainable development of communities — Indicators for city services and quality of life’ is a standard that may be well worth having a look at from an infrastructure asset management viewpoint.
The areas ISO 37120:2014 covers are as follows:
- Fire and emergency response
- Solid waste
- Telecommunications and innovation
- Urban planning
- Water and sanitation
Benchmarking of service delivery is an important component of infrastructure asset management, and as cities develop indicators using ISO 37120:2014, this could become a very useful tool for asset management practitioners.
FEATURED IMAGE CREDIT: Brooklyn Bridge NY by Karl Hipolito