Ross: And I think too Heather, just clicked back to that slide from Toledo, Ohio because they've had the "Do not drink (notice)" for the entire population due to that. They’re getting through the treatment plant. And yes that’s a different cause of the problem from a break or the Boston one …
Criticality and Overall Cost in Water Utilities Asset Management
Heather: And the other thing to think about is, different breaks have different criticality to a water utility. So a small break on a side street that it’s just tricking down the road, impacting a couple of customers is not the same as a major water main break that impacts the whole town …
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Holistic Impact of Infrastructure Management Actions to the Utility Community
Why should the utility worry about the cost of pipe breaks that don’t affect the utility? For example, blocking traffic. Dawn: This came whenever we have the earlier discussion about the cost were associated with the water line breaks in LA, and so you know you’re talking about the various …
Three Important Sources of Asset Management Knowledge
To remind webinar participants of the people and organizations responsible for the "Ask-the-Experts" webinar series, Heather presented the "Contact Information" slide (see image above). Heather says: You can see, mine, Dawn and Ross’s contact information there if you have questions following …
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Best Way to Tracking Operation and Maintenance Cost
"Based on experience at different places, what is the best way to track O & M (operation and maintenance) cost?" Ross replies: So just to our listeners there, I got the job of rewriting the Asset Information System section of the International Infrastructure Management Manual back in 2011 …
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Understanding ‘Future Demand’ – Core to Infrastructure Asset Management
Ross presents "Future Demand" - a major topic in infrastructure asset management. He said that understanding the future demand is core to infrastructure asset management because: it will drive your investment programs and new assets;may affect/drive your asset disposal programs;may drive …
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Video: Future Demand – Summary Series
Building up your infrastructure asset management knowledge? This is one video that you shouldn't miss watching because "Future Demand" is one of the three main areas of asset management. Ross gives an overview of the topic, sharing resource materials you can use and most of all explaining …
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Developing Levels of Services – Heart of Infrastructure Asset Management
Ross delivers a 30-minute presentation on "Levels of Service" talking on understanding levels of service as the heart of infrastructure asset management. In this 7th of 16 videos of the "Introduction to Practical Asset Management" series, Ross takes you to: some of the resources availablemajor …
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Answers to Challenging Infrastructure Asset Management Questions
Water Research Foundation, USA have published in the final report Answers to Challenging Infrastructure Management Questions. My thanks to Dan Ellison at HDR for bringing this to my attention (via LinkedIn). This report has a wealth of good information around the management of pipelines …
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Infrastructure Asset Management Video: Levels of Service – Summary Series
Ross discusses some salient points on Levels of Service, its importance to infrastructure asset management in this 7th video of the "Introduction to Practical Asset Management" video seminar. Watch this summary video and find out how levels of service are developed; learn some resources …
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Paying for Water – My TED Talk Experience
How well do we really know what message connects with the general public? We often talk about the need to “educate” the public about the “value of water” or “the complexity of what we do,” but what does this really mean? Does the public want, or more importantly, need to be …
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Infrastructure Asset Management – Developing Asset Inventory, Description of Assets
Ross gives a comprehensive overview of "Asset Inventory, Description of Assets" even if it's a broad topic. Don't miss watching this asset management resource. In this 30-minute video session, Ross aims to give pointers and direction on how to start working on your asset inventory …