For a small water utility that's manned by an all-volunteer board, there's a question on who will do the updating of inventory and asset management plan. Heather replied that once you've got the process in place, again looking at it as a very small utility that maybe now a lot is changing, it …
Asset Inventory and Asset Management Plan Updating – How Often?
Knowing the frequency of updating asset inventory and asset management plan is important, whether or not you’re managing smaller utilities. Ross opined that once the original inventory has been made, things don’t change quickly. Unless you’re replacing some assets, in which case you know …
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Why Distinguishing Customer Service and Technical Levels of Services is Important
In the previous post "How To Define Levels of Service with the Community", Ross shared their experience in New Zealand. He continued explaining the importance of determining the customer and technical levels of service levels. Ross explained: So when we first developed service levels, what …
How To Define Levels of Service with the Community
One question posed was about an example of a system to define levels of service with communities. It seems like a great collaboration in theory but not necessarily easy to do in practice, the participant commented. Heather replied: I would say that’s probably true, that it is a little bit …
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Asset Management Manual for Smaller to Mid-sized Water Utilities
A participant expressed: I’ve seen many guides to asset management. Many of which are very similar to others. Is there one guide, internationally or nationally, that is usually seen as the model for asset management? And if not, what are two or three of the most commonly used guides, domestically …
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Important Tips to Consider in Buying Infrastructure Asset Management Software
Heather mentioned that it is important the infrastructure manager must determine what you are going to use the software for. She added that one should seek the software and evaluate whether you’ll be able to tell if what you’re looking at matches what it is you want to do. Then in this way …
When to Use Infrastructure Asset Management Software
A participant asked what the most user-friendly software they can use in their infrastructure asset management practice is. Ross said that the primary question should be “What outputs do I need for my asset system?” instead of asking about a user-friendly software. He advised that once you are …
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Role of Preventative Maintenance in Water Utilities Asset Management
In the previous post titled "Best Asset Management Practice — Improving Preventive Maintenance", Ross shared his insights from his consulting experiences in New Zealand. Heather continued the discussion. Heather: I would just mention that one of the things to think about with your system …
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Asset Management Webinar – Geospatial Transportation Mapping Association, USA
This asset management seminar has ended and we would like to encourage our readers to read related blog posts below. Thank you. The Geospatial Transportation Mapping Association, USA is running an infrastructure asset management related webinar on January 29 on the subject of Finding Roadside …
Level of Service Issues in Water Utilities Asset Management
A participant asked about the level of service issues as they manage their water utility assets. Please read below what Heather and Ross explained. Heather: Well, my take on that is there are a few that are more set by regulatory nature that you, know you want to make sure that you’re …
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Doing Small Successful Steps in Water Utility Asset Management
Ross: And Heather, I met the gentleman at Albuquerque who wrote that and the thing that impressed me was he was a private individual. He was just helping out. He’s I think a voluntary custodian for his community of the water system. And if he wasn’t 75, he was that sort that age if …
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Asset Management Plans for Small Water Systems
Ross: And Heather look one of the things we’ve found here that are very easy when you’re a small system to look at a 200 or 300-page asset management plan that’s being produced by LA or New York or a major system. And that’s just ridiculous. We can’t do that and the sure answer is you don’t …
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