For a small water utility that's manned by an all-volunteer board, there's a question on who will do the updating of inventory and asset management plan. Heather replied that once you've got the …
Asset Inventory and Asset Management Plan Updating – How Often?
Knowing the frequency of updating asset inventory and asset management plan is important, whether or not you’re managing smaller utilities. Ross opined that once the original inventory has been …
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Why Distinguishing Customer Service and Technical Levels of Services is Important
In the previous post "How To Define Levels of Service with the Community", Ross shared their experience in New Zealand. He continued explaining the importance of determining the customer and …
How To Define Levels of Service with the Community
One question posed was about an example of a system to define levels of service with communities. It seems like a great collaboration in theory but not necessarily easy to do in practice, the …
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