A participant asked about levels of service, to wit: How involved should I have my customers be in determining my level of service and how do I go about involving them? Heather: Now I can …
Monitoring and Analyzing Processes to Improve Asset Maintenance System
A participant asked, "Have you performed research related to automated condition-based monitoring? For example, vibration analysis and shock pulse method for bearing verification. This will be related …
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How to Deal with Water Losses Coming from Leaks in Homes
The question is about the water losses on the customer’s side. How can the agency: Inspect the individual plumping fixtures in private homes?Replace or repair the private leaking fixturesFinance …
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Are You Saving Enough for Replacement Cost of Assets?
The participant who asked about the replacement cost of assets clarified that they are planning on setting aside 6 percent of the monthly estimated cost of the pump, which is not enough to buy the …
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Asset Replacement Cost – Interest Rates and Reserve Fund
Ross and Heather discussed asset replacement costs in the previous post in answer to a participant's question. This is the continuation of the conversation. Heather: And I think, you know you’re …
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Determining the Replacement Cost of Assets
A participant asked about the cost per year of an asset. He gave a simple example of a pump that costs $10,000 that should last ten years. So if you divide that by over the course of ten years and …
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