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More Ideas on Involving Customers in Determining Levels of Service

02/08/2016 By Admin 4 Comments

This is the continuation of Ross and Heather's answer to a participant's question mentioned in "Levels of Service - How to Involve Customers and How Involved Should They Be?." Heather: and one …

Continue Reading about More Ideas on Involving Customers in Determining Levels of Service →

Levels of Service – How to Involve Customers and How Involved Should They Be?

02/08/2016 By Admin 3 Comments

A participant asked about levels of service, to wit: How involved should I have my customers be in determining my level of service and how do I go about involving them? Heather: Now I can …

Continue Reading about Levels of Service – How to Involve Customers and How Involved Should They Be? →

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